Actually, it’s delicious or not, it has many factors, the people who make it are still delicious and there are brothers who make it forever and it’s still not good.
Below is a small case of GIP with 1 month sales of 1.6 million pesos and expected to increase to 3 million pesos next month.
– Close the mess then filter the cancel order by telesale: 95%
– 8% refund rate
– Selling price 400 – 500 Pesos
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The following is GIP’s own point of view to help you shop for the best fashion.
Because selling fashion is LESS profitable than other products, so optimizing the return rate is paramount if you want to win, then I think you should note the following points.
1.Product quality
In fact, according to the shipping unit, they will report that the Shipper is not allowed to open the bag and must pay in advance. But the truth is that customers still open a lot by themselves and even the shipper tells customers to check before paying.
Therefore, to limit return, you should choose relatively good quality products, advertising should not be excessive, advertising should be close to the real product.
2. Number of item codes
Because Filipinos do not work as fast and logical as Vietnam, so you should optimize less product codes, the larger the color size, the better the inventory management as well as sending the wrong code also helps to reduce the return rate.
Besides, type a little code or type Free size to help you not have to change another size for the customer to make the customer peel it off and return it.
3. Should have a single care team
Currently, we are dividing the route into 3 steps:
– Pending (goods from warehouse to shipper)
– Delivering (goods will be delivered the same day by the shipper)
– Prolematic (but the order has problems during delivery)
The most important is still Prolematic because the signal in the Philippines is very poor, so communication between the shipper and the customer will be difficult, so having a customer care team that always cares and follows the order will help reduce this rate significantly. tell.
4. Selling price
In order to reduce the return rate, you accept to eat thin, but besides that, you can choose the solution of selling combos, which will also save a lot of costs and increase profits from this method.
Here are some tips to help reduce the return rate for fashion products that we are applying.
Thank you for reading this far.
- (+63) 9762.620.282
- ceo@gipvn.com
- Sampaguita Oval ST, Brgy Pasong Putik, Novaliches, Quezon City, Philippines